District News

Sienna MUD#10 has partnered with Si Environmental and Accurate Meter to bring smart water meters to your home. Smart Water Meters are a great tool to promote water conservation and to cut down on water loss in your district. To sign up for the Eye on Water app please click the following link https://eyeonwater.com/signup.

Benefits to the Residents:

• Improved Water Conservation Practices
• More Accurate Meter Reads
• Access to Usage on a daily basis
• Access to high usage and leak alerts

Benefits to the District:

• Provide better service to the customers
• Proactive approach to leaks and water outages
• Provide detailed usage history
• Reduce operational cost by eliminating need to manually read meters every month.

Instructional Video:

Customer Flyer:

Customer Handout:

Starting Monday, August 4th, Sienna MUD #10 will begin installing new digital water meters in your neighborhood — giving you better insight, control, and peace of mind over your home’s water use.

Why This Upgrade Matters to You

Your new smart water meter will do much more than just track usage. It’s designed to help you:

• Stay on top of your water use with real-time data and easy-to-read graphs
• Catch leaks early with customizable alerts that notify you of unusual usage patterns
• Save money by helping you use water more efficiently
• Access insights anytime, anywhere with the free EyeOnWater smartphone app and secure online portal and start exploring your usage trends.

What to Expect During Installation

• No cost to you – The new meter is fully covered by the District.
• Quick process – Water will be temporarily turned off for about 15 to 30 minutes during the swap.
• No need to be home – Installations happen Monday–Friday between 7:00 a.m. and 5:00 p.m.
• Professional crews – All installers from Accurate Meter & Supply will carry ID badges.
• Post-installation tip – Run a cold-water faucet for 3–5 minutes to flush your line.

Questions You Might Have

Will my bill go up?

Possibly. Older meters can underreport usage, so newer, more accurate readings may reflect actual water use more precisely.

When will I have access to the EyeOnWater Portal?

After the change out process is complete for the entire district, Sienna MUD #10 will send out a communication to the residents informing them of the next steps to set up their account.

What if there’s a problem with the new meter?

Call SiEnviro at (832) 490-1600. After hours, holidays, and weekends, dispatch is available to assist.

Thank you for your patience as we work to improve your water service. With these new tools, managing your water use will be easier and smarter than ever.

For questions, contact SiEnviro at (832) 490-1600.